Shipping Policy

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email.

As many of our items are handmade, seasonal, or carefully prepared, processing times may occasionally vary during busy periods.

You will receive a shipping confirmation email with tracking information once your order has been shipped.

Domestic Shipping

Shipping times within Canada may vary depending on your location and carrier selection at checkout.

Shipping rates and estimated delivery times will be calculated at checkout.

International Shipping

International shipping times and costs vary depending on destination and carrier availability.

Customers are responsible for any customs duties, import taxes, or additional fees required by their country.

To confirm whether we currently ship to your location, please check availability at checkout or contact us directly.

Fragile & Natural Materials

Many of our products include preserved florals, dried botanicals, and delicate handmade materials. Slight variations in color, texture, and shape are natural and part of the character of each piece.

While we carefully package all orders, minor shedding or movement during transit may occasionally occur.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery at:

info@thingsartrelated.com

We will do our best to assist you.